Posted 1 month ago

Ref: WAS237

User Researcher & GDS (Public Sector Consulting)

Manchester, London
£575 per day
Contract

About the candidate

A User Researcher specializing in public sector consultancy, experienced in gathering insights that inform impactful product decisions. Skilled in qualitative and quantitative research, they ensure user needs drive development. Their expertise helps translate complex user needs into actionable improvements, making them vital for businesses aiming for user-aligned, regulatory-compliant solutions.

What makes them great?

This candidate stands out due to several qualities:

  1. Impact-Driven: Their focus on gathering insights that directly inform product decisions means they’re not just collecting data but actively influencing impactful, user-centered outcomes.

  2. Adaptability in Complex Environments: With a background in public sector consultancy, they’re accustomed to working within regulated, often complex environments, which requires a high level of adaptability and attention to detail.

  3. Balanced Research Approach: Skilled in both qualitative and quantitative research, they bring a balanced approach that ensures well-rounded insights. This flexibility enables them to tackle different research needs effectively, adjusting methodologies to suit the context.

  4. User Advocacy: Their commitment to centering user needs means they act as an advocate within the development process, pushing for solutions that genuinely resonate with end users.

  5. Strategic Translation Skills: By translating complex user needs into clear, actionable items for development, they bridge the gap between abstract insights and practical application, a crucial skill for any product-focused team.

Their blend of research skills, industry experience, and dedication to meaningful, user-centered product improvements makes them a valuable asset to any team aiming to create effective, compliant, and user-aligned solutions.

Areas of expertise

This candidate's expertise includes:

  1. User Research: Deep specialisation in understanding user behaviors, needs, and motivations, especially within the public sector.
  2. Public Sector Consultancy: Experience working in public sector environments (ie GDS), understanding regulatory requirements and the unique challenges associated with this sector.
  3. Qualitative and Quantitative Research: Skilled in both qualitative (e.g., interviews, focus groups) and quantitative methods (e.g., surveys, data analysis), ensuring comprehensive insights.
  4. Product Decision Support: Able to gather and translate user insights into actionable data that informs product development decisions.
  5. User-Centered Development: Ensures that product development is user-aligned, optimizing for compliance and usability.
  6. Complex Needs Translation: Expertise in translating intricate user requirements into specific, actionable improvements for development teams.

Their blend of public sector expertise, comprehensive research skills, and user-focused approach makes them a strong asset for organisations focused on user-aligned, compliant product solutions.

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